The exchange rates published are the “Buy TT” rates from our bank (Westpac NZ), as these are the relevant rates for buying a foreign currency. Note that there is a discrepancy between this rate and the “Sell TT” rate, which is often mistakenly quoted by some agents.
This rate is valid for a period of 7 days from the time the invoice is sent out.
Please Note: There is small incremental buffer included to counter any fluctuations within the time period before payment is made.
In response to the COVID19 developments, the New Zealand Prime Minister announced new restrictions advising that anyone entering New Zealand (except those arriving from the Pacific Islands) are required to self-isolate for a period of 14 days.
The new restrictions take place from midnight Sunday 15 March - These restrictions will be reviewed in 16 days and there will be more advice next week.
Based off today’s announcement, our recommendation is to cancel the services we have booked for clients scheduled to arrive in New Zealand from 16 March through until March 31st - Our team will be in touch with you over the coming days regarding any clients scheduled to arrive prior to March 31st with a full update and work through for each booking on a case by case basis.
You have our assurance that we will do our very best to ensure any cancellation fees are waived and our mutual clients are looked after as best we can during this unprecedented time.
For any clients arriving prior to midnight Sunday 15th March (NZ time), our team will email you very shortly to discuss travel requirements and restrictions and open communications and support should clients wish to amend or cancel travel.
This is obviously an incredibly tough time for everyone in our industry worldwide and we want to let you know that we are here to assist you as much as we possibly can.
If you have any questions at all, please reply to email@example.com and we will come back to you as soon as possible.